Mobile and app
The American Airlines app
Connect anytime, anywhere
Download our free app and manage your travel on the go. From booking and seat assignments to accessing your boarding pass and airport maps, we're with you every step of the way.
- Download from App Store Opens another site in a new window that may not meet accessibility guidelines
- Download from Google Play store Opens another site in a new window that may not meet accessibility guidelines
Chat with us
AAdvantage® members can now connect directly with a team member in our new live chat feature. When we're unavailable, you can also get 24 / 7 virtual help in the tool.
To start using chat:
- Become an AAdvantage® member
- Download and log in to the latest version of the app
- Tap the chat bubble icon on the app home screen
App features
Watch free entertainment
Stream our library of free inflight entertainment to your device with the app
Same-day changes
Plans change – choose a different flight on the same day (fees may apply)
Instant rebooking
If your flight gets delayed or canceled you can move to another one without waiting in line
Mobile boarding pass
Save time and paper – get mobile boarding passes for up to 9 people in the same reservation
Redeem miles for award travel
Book your flight and redeem miles for award travel on American and various partner airlines
Food on the go
Preorder food from airport restaurants and pick it up before you board
Track your bags
Check the status of your bags inflight; make delivery plans if delayed
Scan your passport
When you’re flying internationally, scan your passport’s barcode when checking in for your flight instead of manually entering your information
Available on the Apple Watch
The right travel information, when you need it – with just a glance at your wrist.
- View upcoming trips
- Check driving time to the airport
- See where you are and when you'll land
- Get connecting gates and baggage claim info
Mobile aa.com
You can check your flight status, view or change reservations, access your AAdvantage® account and more from your phone or tablet.
Mobile boarding pass
How to get your mobile boarding pass:
- Go to aa.com or your mobile app and choose ‘Email with Mobile Option’
- Follow the link in your email
- Save your boarding pass to your device for easier access through security
See if your airport accepts mobile passes.
Flight notifications
BeNotified – alerts for all your flights:
Sign up or change your preferences from the ‘BeNotified’ link in your AAdvantage® profile to get alerts for every flight by text or email.
Choose alerts for:
- Day-of-travel delays and cancellations
- Departure reminders
- Gate changes
Flight notifications for specific flights
You can also choose to set a single alert for a specific flight.
| Notification preferences | Push notifications | BeNotified | Flight status notification |
|---|---|---|---|
| Send alerts every time you fly | available | available | Not available |
| Send alerts to friends and family | Not available | Not available | available |
| Day-of-travel delays and cancellations | available | available | available |
| Departure reminders | available | available | available |
| Gate changes | available | available | available |
| Get alerts via email or text | Not available | available | available |