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We cannot accept liability for:
*Excess valuation insurance isn't available for these items
Liability for loss, delay or damage to bags is limited to $3,500.
Liability limitations for domestic travel are governed by our Conditions of Carriage. See the complete list of conditions online or write to:
Customer Relations Department
P. O. Box 619612, MD 2400
DFW Airport, TX USA 75261-9612
Based on the Montreal Convention and applicable international tariffs, liability limitations for international travel are 1,131 Special Drawing Rights (SDR) per ticketed passenger.
SDR is an International Monetary Fund unit of currency. SDR's will be converted to U.S. Dollars using the rate in effect on the mishandled bag settlement date.
If you’re traveling with items worth more than the bag liability limitations, you can buy additional insurance for checked bags at the ticket counter.
Our excess valuation insurance guidelines are: