Delayed or canceled flights

Our goal is to always depart on time, but on occasion weather and other events impact our schedule – and yours. We know your time is valuable, and we’ll do our best to get you back on track as soon as possible. If your flight is canceled or a delay causes you to miss your connection, we’ll rebook you on the next flight with available seats.

We will reroute your bags automatically when you check in for your new flights.

There are 3 ways to view your new trip or to choose a different flight:

  • Open the American app
  • View or change your trip on aa.com
  • Use a kiosk in the airport

Open the American app

Once you log in, you can view trip changes or choose a different flight:

  1. Click the banner on the home screen and review your trip.
  2. Select a new flight if needed.
  3. Check in to get your new boarding pass.

Set up push notifications to stay updated on flight status and get boarding reminders.

Don't have the app?

Mobile and app

Find your trip on aa.com

If your flight has changed, you’ll see your updated flight in ‘Your trips.’ You can accept what we’ve selected for you, or you can choose a new flight.

Find your trip

Use a kiosk

Scan your boarding pass or enter your record locator to see your updated trip details. From there you can also switch your flight and print your new boarding passes.

Please read our conditions of carriage for more information about delays, cancelations and diversions.

Conditions of carriage